Rwanda: NIDA to Work With Local Leaders to Improve Service

Published: 6/Sep/2016
Source: The New Times (Kigali)

By Sharon Kantengwa

The officials were trained at a two-day workshop organised by Irembo in partnership with Ministry of Local Government (Minaloc) and National Identification Agency (NIDA).

Robert Habimana, the territory coordinator of Rwanda Online, said the workshop sought to create a relationship between local government officials with Irembo agents to be able to use Irembo services with ease.

“We want all the officers to have vast knowledge of the Irembo system to be able to better serve citizens and to coordinate with our agents in order to better help citizens in a faster manner with the help of the platform,” Habimana said.

On Irembo, citizens are able to access services such as birth and marriage certificates, drivers’ licence applications, land registration and transfer. The target is to have 100 services digitised by 2018.

Emmanuel Rugambage, the registration and notary officer, Gasabo District, said the training was necessary to help local leaders from the sectors to come up with solutions for their challenges and acquire knowledge on the platform.

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Themes: Identity Documents, Birth Registration
Regions: East Africa, Rwanda
Year: 2016